Privacy Policy
This Privacy Policy explains how Everything by Smile collects, uses and protects your personal information when you use our website or place an order.
Last Updated: 21 August 2026
Information We Collect
To operate our online store and fulfil orders, Everything by Smile collects certain personal information from customers, including:
- Full name
- Phone number
- Email address
- Delivery address
- Order and payment details necessary to process transactions
How We Use Your Information
We use the information we collect for the following purposes:
- Account and order processing
- Payment processing
- Delivery of orders
- Customer support
- Order notifications and updates
- Website security and fraud prevention
Payment Card Information
Payment card information is handled by our applicable payment processors, such as Paystack. Everything by Smile does not intentionally collect or store customers’ complete card details on its own systems. Card data is processed securely through the payment provider’s systems in accordance with their security standards.
Sharing of Information
We only share customer information where necessary to fulfil an order or where required by law. This may include sharing relevant details with our courier or logistics partners for delivery purposes, or with our payment providers to process transactions. We do not sell or rent your personal information to third parties.
Data Protection
Everything by Smile takes reasonable steps to protect customer information in line with applicable Nigerian data protection requirements. We apply appropriate technical and organisational measures to help safeguard your data against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Customers have basic rights regarding their personal information, including the right to request access to the information we hold about them, the right to request correction of inaccurate information, and the right to request that certain information be deleted where applicable. To exercise any of these rights, please contact us using the details below.
Changes to This Policy
Everything by Smile may update this Privacy Policy from time to time. The latest version will always be published on this page, and continued use of the website after changes are made constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
To reach us, email hello@everythingbysmile.com or WhatsApp.